At Ajanta Quartz, we take pride in the quality and reliability of our products. This Warranty Policy explains your coverage, claim process, and customer support details for all Ajanta Quartz products.
1.Coverage Overview
All Ajanta Quartz products are covered against manufacturing defects under normal usage conditions. This includes:
- Internal component failure
- Functional defects due to workmanship
- Premature breakdown not caused by external damage
Applicable Product Categories:
- Watches
- Home Appliances (e.g., irons, fans, etc.)
- LED Lights
- Ceiling/Table Fans
- Electrical Wires and Cables
2. Warranty Duration
Warranty duration varies by product category:
| Product Category | Warranty Period |
|---|---|
| Watches | 1 Year |
| LED Lights | 2 Years (unless specified) |
| Fans | 1 Year |
| Home Appliances | 1 Year |
| Wires & Cables | As per ISI/standard norms |
3. What’s Not Covered
Warranty does not cover the following:
- Damage caused by improper installation or misuse
- Cosmetic wear, scratches, or general aging
- Voltage fluctuation or electrical surges
- Unauthorized repairs or tampering
- Consumables like batteries, plugs, or filters unless stated
2. What’s Not Covered
Warranty does not cover the following:
- Damage caused by improper installation or misuse
- Cosmetic wear, scratches, or general aging
- Voltage fluctuation or electrical surges
- Unauthorized repairs or tampering
- Consumables like batteries, plugs, or filters unless stated
3. Warranty Claim Form
4. How to Claim
To claim warranty service:
- Fill out the Warranty Claim Form below
- Attach your invoice and product image(s)
- Submit the completed form
- Our team will review and respond within 5–7 business days
You’ll receive detailed next steps for repair, replacement, or further inspection
5. Support
For questions regarding warranty or service:
Email: info@ajantaquartz.com
Phone: +91 98254 33333
Website: www.ajantaquartz.com
Visit our Contact Us page for assistance.
6. Disclaimer
Ajanta Quartz reserves the right to modify or update this policy without prior notice. All claims are subject to product inspection by our authorized service team.
Contact
-
Ajanta India Private Limited
Ajanta industrial Estate,
Opp. Rewa Park, Morbi – Rajkot Highway, Morbi, Gujarat 363641 - +91 98254 33333
- info@ajantaquartz.com
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Contact
-
Ajanta India Private Limited
Ajanta industrial Estate,
Opp. Rewa Park, Morbi – Rajkot Highway, Morbi, Gujarat 363641 - +91 98254 33333
- info@ajantaquartz.com