At Ajanta Quartz, we value your time and trust. Our shipping process is designed to ensure your order reaches you quickly, securely, and with full transparency.

1. Order Processing

All orders are processed within 1 – 3 business days after your confirmation email is received. Please note: Orders are not processed on Sundays or public holidays.

2. Shipping Coverage

We currently ship across India.
For international deliveries, kindly email us at info@ajantaquartz.com to confirm availability before placing an order.

3. Estimated Delivery Timelines

Delivery timelines may vary based on location:

• • Metro Cities: 3–5 business days
  • Other Urban Areas: 5–7 business days
  • Rural/Remote Areas: 7–10 business days

Please note: Delays may occur due to weather, carrier issues, or other unforeseen circumstances.

4. Shipping Charges

• Free shipping on all orders above ₹999
• For orders below ₹999, a nominal fee is applied at checkout based on weight and location
• Shipping charges (if applicable) will be clearly shown before payment

5. Shipment Tracking

Once shipped, you’ll receive an email or SMS with your tracking number. Track your order anytime via our delivery partner’s website using the provided link.

6. Delivery Partners

We work with trusted logistics providers including Delhivery, DTDC, Blue Dart, and India Post to ensure safe and timely delivery.

7. Damaged or Lost Packages

If your order is damaged, contact us within 48 hours of delivery with photos of the packaging and item.
In case of lost shipments, we’ll coordinate with the courier service and initiate a replacement or refund based on investigation.

8. Address Changes

Need to update your delivery address?
Please reach out to us before your order is shipped. Address changes cannot be guaranteed once dispatch is complete.

9. Need Help?

Our support team is here to assist you.
📧 Email: info@ajantaquartz.com
📞 Phone: +91 98254 33333